By Humayun Khan January 22, 2013 Addvocate Launches to Help Brands Mobilize Employees on Social Networks Today, San Francisco-based Addvocate launched its social media employee advocacy and coordinator platform in public beta. The…
By Humayun Khan December 10, 2012 UserVoice Partners With Crittercism to Power Mobile Customer Support Today San Francisco-based UserVoice, an online customer service platform, and Crittercism, a mobile application management…
By Erin Bury July 12, 2012 Twitpic Founder Launches Helpmint to Simplify Customer Service This week Twitpic founder Noah Everett launched his new startup, Charleston, SC-based Helpmint, to create simple conversation…
By Erin Bury April 26, 2012 Freshdesk Raises $5M To Expand Online Help Desk Tool Online help desk tool Freshdesk announced today it has raised $5 million in funding from Tiger Global Management and existing…