Addvocate Launches to Help Brands Mobilize Employees on Social Networks
byToday, San Francisco-based Addvocate launched its social media employee advocacy and coordinator platform in public beta. The…
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UserVoice Partners With Crittercism to Power Mobile Customer Support
byToday San Francisco-based UserVoice, an online customer service platform, and Crittercism, a mobile application management…
Twitpic Founder Launches Helpmint to Simplify Customer Service
byThis week Twitpic founder Noah Everett launched his new startup, Charleston, SC-based Helpmint, to create simple conversation…
Freshdesk Raises $5M To Expand Online Help Desk Tool
byOnline help desk tool Freshdesk announced today it has raised $5 million in funding from Tiger Global Management and existing…