LaunchesJanuary 22, 2013<June 26, 2013 Addvocate Launches to Help Brands Mobilize Employees on Social Networks by Humayun Khan Today, San Francisco-based Addvocate launched its social media employee advocacy and coordinator platform in public beta. The…
PartnershipsDecember 10, 2012<June 26, 2013 UserVoice Partners With Crittercism to Power Mobile Customer Support by Humayun Khan Today San Francisco-based UserVoice, an online customer service platform, and Crittercism, a mobile application management…
LaunchesJuly 12, 2012<July 12, 2012 Twitpic Founder Launches Helpmint to Simplify Customer Service by Erin Bury This week Twitpic founder Noah Everett launched his new startup, Charleston, SC-based Helpmint, to create simple conversation…
FundingApril 26, 2012<April 26, 2012 Freshdesk Raises $5M To Expand Online Help Desk Tool by Erin Bury Online help desk tool Freshdesk announced today it has raised $5 million in funding from Tiger Global Management and existing…