Toronto appoints chief transformation officer to help the city become a more “innovative” public service


The search is finally over; Toronto has found its Chief Transformation Officer (CTO).

Michael Kolm will be Toronto’s first-ever CTO and will report directly to city manager Peter Wallace. Kolm is set to begin on May 29th, 2017.

Kolm will be responsible for setting “the overall strategic direction for the Transformation Office by establishing the vision, goals, objectives, and priorities of transformation initiatives that align with the City’s strategic directions, Council priorities, and the Long-Term Financial Plan.”

Kolm is a Toronto resident and has a career in consulting. He has worked at Ernst & Young, PricewaterhouseCoopers, and BDO Watson.

“I’m very pleased with the appointment of Michael Kolm as Chief Transformation Officer,” said Mayor John Tory. “I am confident that his vast experience and expertise in business transformation will lead us to become a more modern and innovative public service that delivers maximum value for the public’s tax dollars.”

The hiring of Kolm as CTO is the first step in Tory’s four-step modernization plan, announced on November 22nd, 2016.

“I am honoured to be joining the Toronto Public Service and look forward to working with Council and the City’s dedicated and knowledgeable staff to implement enhanced efficiencies and processes and to contribute to the improved delivery of services to the public,” said Kolm.

This article was originally published on MobileSyrup

Feature image via Image via Unsplash


Sameer Chhabra

Sameer Chhabra is a staff writer at MobileSyrup.

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