Telus to launch digital healthcare app through partnership with Babylon Health


Vancouver-based national telecom service provider Telus has announced a new partnership with Babylon Health — a British digital healthcare service provider — to better connect patients with medical solutions.

While the partnership was formally announced in a September 7Telus media release, the venture is between Telus Health — Telus’s healthcare arm — and Babylon.

The two companies plan on launching a virtual care mobile app specifically designed for the Canadian market. An English version will launch first, and a French-language version will follow sometime in 2019.

Telus said that the app will allow individuals living in remote or rural communities, individual living with mobility issues, individuals who are simply unable to access non-emergency healthcare, as well as the roughly five million Canadians without a family physician, to better access healthcare.

According to Telus, the app will feature an “easy-to-use, chat-style symptom checker that patients can use to better understand their symptoms or healthcare concerns.”

“This highly intuitive and accurate interface can also be used to have a video consultation with a licensed Canadian healthcare provider,” reads an excerpt from the September 7th media release.

It’s worth noting that neither company has formally established a dedicated timeline for the eventual rollout of the mobile app.

Instead, Telus’s media release simply stated that more details will be announced “later this year, including information regarding its staggered rollout across the country.”

“Our partnership with Babylon, through a globally-leading virtual care solution, will enable consumers to get access to healthcare anywhere and anytime they need it,” said Juggy Sihota, vice president of Telus Health, in the same September 7th media release.

“Together, we are not only helping to improve the options Canadians have for accessing healthcare, but also providing them with a digital tool that makes communicating with healthcare professionals more efficient.”

This article was originally published on MobileSyrup.


Sameer Chhabra

Sameer Chhabra is a staff writer at MobileSyrup.

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