TD partnering with Cisco for its new Toronto innovation centre

In addition to announcing a new innovation centre in Toronto on Tuesday, Cisco has also announced that it will partner with TD to collaborate on “innovative technology solutions.”

A TD-Cisco team will be working on the first customer project in the Cisco Innovation Centre, which will focus on employee mobility, the Internet of Things, contact centre operations, and energy conservation. Cisco said that this partnership announcement will be the first of many over the next few months.

“We are pleased to embark on this exciting strategic journey with TD. Our innovation collaboration will complement TD’s business digitization initiatives and accelerate their market differentiation goals,” said Bernadette Wightman, president of Cisco Canada. “This co-development project is precisely the kind of customer innovation initiatives we look forward to driving from our new Toronto Innovation Centre — bringing Cisco’s world-class expertise, research and development, solutions and technology-enabled business transformation know-how to help drive tangible results.”

The team will work using Cisco’s full product suite during the R&D process. As part of the agreement, TD will have a period of exclusivity in the Canadian financial services market for certain industry-unique solutions conceived by the joint-team.

“This collaboration represents an extension to our customer-centric approach to innovation,” said Colleen Johnston, TD’s group head of direct channels, technology, marketing and real estate. “Combining Cisco’s global expertise with TD’s industry-leading approach to service and convenience will allow us to further advance our exploration into elevating banking experiences for customers as well as employees.”