PartnershipsDecember 10, 2012<June 26, 2013 UserVoice Partners With Crittercism to Power Mobile Customer Support by Humayun Khan Today San Francisco-based UserVoice, an online customer service platform, and Crittercism, a mobile application management…
LaunchesOctober 12, 2012<June 26, 2013 SaleMove Launching to Help Sell Cars, Jewelry, and Other Big Ticket Items Online by Humayun Khan New York City-based SaleMove is looking to bring the idea of selling real-life complex or expensive purchases to the online…
FundingSeptember 12, 2012<September 12, 2012 Zendesk Raises $60M in New Funding, Debuts Updated Customer Service Platform by Erin Bury Today online customer service tool Zendesk debuted a new version of its cloud-based platform, and announced that it has raised…
FundingApril 12, 2012<April 12, 2012 WalkMe Raises Funding for On-Screen Support Tool by Erin Bury Tel Aviv-based startup WalkMe has secured an undisclosed amount of funding for its support tool, which allows companies to…
FundingJanuary 30, 2012<January 30, 2012 Clio Drags Law Firms Into the Cloud, Adds $6 Million in funding by Erin Bury Quick – think of stodgy, old-fashioned companies or departments who are reluctant to adopt technology. Without naming…
TrendsJanuary 21, 2012<January 21, 2012 Retargeting Continues to Gain Traction With Advertisers by Erin Bury What happened to all the hype around behavioural ad retargeting? Once heralded as the “next big thing” in display…