By Humayun Khan December 10, 2012 UserVoice Partners With Crittercism to Power Mobile Customer Support Today San Francisco-based UserVoice, an online customer service platform, and Crittercism, a mobile application management…
By Erin Bury July 12, 2012 Twitpic Founder Launches Helpmint to Simplify Customer Service This week Twitpic founder Noah Everett launched his new startup, Charleston, SC-based Helpmint, to create simple conversation…
By Erin Bury April 26, 2012 Freshdesk Raises $5M To Expand Online Help Desk Tool Online help desk tool Freshdesk announced today it has raised $5 million in funding from Tiger Global Management and existing…
By Erin Bury April 12, 2012 WalkMe Raises Funding for On-Screen Support Tool Tel Aviv-based startup WalkMe has secured an undisclosed amount of funding for its support tool, which allows companies to…
By Erin Bury January 21, 2012 Retargeting Continues to Gain Traction With Advertisers What happened to all the hype around behavioural ad retargeting? Once heralded as the “next big thing” in display…