Ontario court rules Uber driver can proceed with class action lawsuit


A proposed class action lawsuit filed by an Uber driver against the ride-hailing company will proceed after Ontario’s top court reversed a decision that would have taken the arbitration process to the Netherlands.

The Ontario Court of Appeal ruled on January 2nd that Uber’s requirement that all disputes be outsourced to the Netherlands as part of the company’s services agreement is illegal.

The court’s decision stated that the clause takes advantage of Uber drivers who would not be able to afford to travel to the Netherlands and file fees to begin an arbitration process that could cost up to $14,500 USD.

The lawsuit argues that Uber drivers are employees, and should be subject to Ontario’s labour legislation.

“I believe that it can be safely concluded that Uber chose this arbitration clause in order to favour itself and thus take advantage of its drivers, who are clearly vulnerable to the market strength of Uber,” Ontario’s appeal court said.

“It is a reasonable inference that Uber did so knowingly and intentionally.”

The lawsuit filed by David Heller, a 35-year-old driver for UberEats, states that Uber drivers are employees, and should be subject to Ontario’s labour legislation. Heller’s suit argued that drivers should be entitled to minimum wage, vacation pay and other protections under Ontario’s Employment Standards Act.

The law currently prohibits employers from contracting out employment standards, the court said, adding that employees are allowed to file complaints against an employer with the Ministry of Labour. By having to go through the arbitration process outlined by Uber’s rules, however, the court argued the company is illegally contracting out that employment standard.

“This is of some importance for, among other reasons, if a complaint is made then the Ministry of Labour bears the burden of investigating the complaint. That burden does not fall on the appellant. Under the arbitration clause, of course, the appellant would bear the entire burden of proving his claim,” the decision reads.

The court also said that the arbitration clause in Uber’s services agreement “represents a substantially improvident or unfair bargain,” favouring Uber in any dispute made by drivers. Uber has been ordered to pay Heller a total of $20,000 for the costs of his appeal.

An Uber spokesperson said in an email to MobileSyrup that the company is “proud to offer a flexible earning opportunity to tens of thousands of drivers throughout Ontario.”

“We are reviewing the decision,” the spokesperson said.

This article was originally published on MobileSyrup.


Shruti Shekar

Shruti Shekar is a video producer and reporter for MobileSyrup. She was formerly a video producer and reporter for IT World Canada and prior to that was a political reporter at The Hill Times based in Ottawa. She's had stints at the Lobby Monitor and the Wire Report. She loves reading, the Raptors, and all the alcohol.

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