Dialogue raises $12 million to push employee healthcare service across Canada


Montreal-based Dialogue has closed $12 million in Series A funding as it looks to fuel its growth.

White Star Capital led the oversubscribed funding round, with participation from HV Holtzbrinck Ventures, Portag3 Ventures, National Bank, and Walter Financial. This is the first Canadian investment for Munich and Berlin-based HV Holtzbrinck Ventures.

“We are thrilled to have earned the trust of such a respected and diverse group of investors as we write our next chapter,” said Cherif Habib, co-founder and CEO of Dialogue. “These funds will be strategically invested to continue our expansion and to launch new services to our clients.”

Over the last year, close to 150 employers across a wide range of industries have started offering Dialogue.

Dialogue’s platform allows the employers to offer employees access to healthcare services through their phone. Employees can chat with physicians and nurses and receive mental health therapy, free medication delivery, specialist referrals, and help navigating the healthcare system. In March 2017, the company raised a $4 million seed round led by Diagram Ventures, which is backed by Power Financial, the company behind the Portag3 FinTech fund.

In July, Dialogue partnered with League to power its Health Concierge in Ontario and British Columbia. Dialogue has also secured distribution agreements with partners in the insurance ecosystem like Great-West Lifeco and SSQ Insurance.

Over the last year, close to 150 employers across a wide range of industries have started offering Dialogue as a benefit to their employees and their families, which the company says marks a 1,500 percent growth in Dialogue’s user base. The company currently counts Cossette, Industrial Alliance, Osler, Ubisoft, and Wealthsimple among its clients.

“We believe we are on the verge of an important transformation in the way people consume health services,” said Jean-François Marcoux, managing partner of White Star Capital. “Virtual healthcare is becoming mainstream and Dialogue is ideally positioned to lead this shift.”

Jessica Galang

Jessica Galang

Freelance tech writer. Former BetaKit News Editor.