CrowdCare has raised $3.5 million to further deployment of its Wysdom app, led by Extreme Venture Partners and existing investors, including Mantella Ventures Partners. This brings the total investment to $6.5 million.
CrowdCare, originally founded in 2012 by entrepreneurs Ian Collins and Jeff Brunet, released Wysdom mobile app on iOS and Android that brings immediate smartphone support to the forefront. Wysdom desires to one-day eliminate “the need to search online or call service providers.”
“CrowdCare is redefining the way mobile carriers provide customer support to their subscribers” says Jeff Brunet, Co-Founder & President of CrowdCare. “We have created a next-generation customer care platform that enables carriers to get in front of supporting the growing IoT wave. Automatically gathering and analyzing configuration and other device data is the only way to solve this problem at scale and to minimize negative impact on carrier operations and customer connections.”
Ian Collins, Co-Founder & CEO of CrowdCare, said, “As we continue to emerge into an era where a connected world is not only a desire but a necessity, service providers will need to have smarter and more efficient interactions with their customers. If they don’t start addressing this now, the Internet of Things will be 50 billion devices collecting dust. With the backing and support of Extreme Venture Partners, CrowdCare can accelerate plans to expand support to all IoT devices.”