Workplace investigation platform Case IQ acquires hotline service Whistleblower Security

Case IQ sees telephone hotlines as a “crucial” element of case management intake.

Ottawa-based workplace investigation software company Case IQ has acquired Vancouver-based Whistleblower Security (WBS), which offers a whistleblowing hotline and case reporting platform. The financial terms of the deal were not disclosed.

In a statement, Case IQ said by combining the two solutions—WBS’ is targeted to incident reporters while Case IQ’s is targeted to investigators—the company can better help organizations improve their internal investigations from end to end.

“By uniting a whistleblowing hotline with our specialized case management solution, Case IQ aims to invest and further build a robust intake capability to deliver unparalleled efficiency with actionable insights,” Case IQ said in a statement.

Case IQ, which provides a platform for workplace investigation management, said it sees telephone hotlines as a “crucial” element of case management intake. Case IQ’s platform provides workplace case managers, such as human resources, ethics, or fraud investigators, a place to organize documentation, analytics, and case histories related to workplace investigations.

WBS allows employees to report incidents to case managers anonymously through its phone hotline and online platform IntegrityCounts. The IntegrityCounts portal collects, assigns, and tracks reported cases, giving management insights into cases that need immediate attention.

Founded in 1999 as I-sight (the firm rebranded to Case IQ in May), Case IQ is owned by Resurgens Technology Partners, an Atlanta-based private equity firm that invests in application and IT infrastructure software businesses. The company claims over 80,000 investigators and case managers actively use its platform.

WBS was founded in 2005 by Shannon Walker, who led the company as president up to the point of this acquisition. Walker will join the Case IQ leadership team as executive vice president of thought leadership and strategy.

“We’ve partnered with Case IQ as a hotline provider for years and look forward to now being formal teammates,” Walker said in a statement. “Our leadership team is excited to join a company that values our expertise and enthusiasm for helping customers manage their risks and create workplaces with strong speak-up cultures.”

Case IQ said the WBS brand will continue to operate alongside Case IQ as the companies work together to make WBS’ hotline capabilities available to Case IQ’s customers.

Feature image courtesy Kaleidico on Unsplash

Alex Riehl

Alex Riehl

Alex Riehl is a staff writer and newsletter curator at BetaKit with a Bachelor of Journalism from Carleton University. He's interested in tech, gaming, and sports. You can find out more about him at or @RiehlAlex99 on Twitter.

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