We’ve all experienced it at some point in the pandemic. COVID-19 has forced us to change our way of doing things, and that involves some new piece of tech. And that tech… doesn’t work so well. Is it because it was poorly designed, or not designed for you at all? “One of the deepest pieces of why AccessNow exists is to find the thing that shifts a culture into wanting access for everyone. Our bet is that we can use tech to do that.” – Maayan Ziv For our last Black Swan episode of 2020, we spoke with Maayan … Continue reading The perils of bad design