Ahead of a global rebrand, PayPal has launched a study that says “Canadians are ready to embrace mobile.”
According to the study, Canadians are more mobile savvy than others around the world, with the majority (56 percent) having used a mobile device for an online transaction. In comparison, less than half of Americans do the same. One in four Canadians is looking for an easier way to pay from their mobile device.
If everyone could accept online or mobile payments, nearly half of Canadians (48 percent) would use their mobile more often to pay for everything from fresh produce to handmade goodies at their farmer’s markets or local stores.
Moreover, when it comes to shopping online, similar to people around the world, one-third of Canadians are frustrated with having to enter payment details or remember multiple pins and passwords. If a site requires a customer to sign up or register before making a purchase, they’re apt to lose more than half of prospective sales in Italy (52 percent), Canada(51 percent) and Spain (50 percent).
More than half of Canadians (51 percent) are annoyed to find added taxes or hidden charges at the last checkout screen.
Research for the study was conducted with 15,105 consumers aged 18-64 in 15 major markets. The survey included a sample size of 1,005 Canadians, including 517 females and 488 males. Interviews were conducted by an online survey in Australia, Brazil, Canada, China, France, Germany, Israel, Italy, Japan, Russia, Singapore, Spain, Turkey, and the U.K.